Declaração de Privacidade
EN / NL / CN
When you visit our website, we, Coulisse B.V. (Motionblinds is a brand of Coulisse B.V.), process your personal data, for example through the use of cookies or because you fill in the contact form on the website. 'Personal data' stands for any information about natural persons. This includes information such as names, telephone numbers, addresses and e-mail addresses, but also IP addresses and visitor behaviour. We want to inform you clearly about how we process your personal data and how we protect your privacy. In this Privacy Statement, we explain, among other things, the purposes for which we process your personal data in this context, the legal basis on which this is done and the rights you have under the General Data Protection Regulation (GDPR).
This Privacy Statement was last amended on the 23rd of July 2025.
If you have any questions, you can always reach us using the contact details below:
Coulisse B.V.
Enter, Netherlands
Vonderweg 48
7468 DC Enter
Netherlands
[email protected]
+31 547-855-555
Do you have a question about a Motionblinds product? Then you can also submit the web form requesting service via our website.
Types of personal data
We process the personal data you provide to us, for example when you sign up for our newsletter or contact us. We also process certain personal data through the use of cookies and similar technologies. For more information about the processing of personal data in this context, we refer you to our Cookie Policy.
Where reference is made in this Privacy Statement to processing by us, this may also mean processing by processors or other recipients engaged by us.
Purposes of processing
We only process your personal data if and to the extent necessary for our (legitimate) purposes. In this context, we process your personal data for the following purposes:
1. Receiving and following up completed service or contact forms and/or other contact requests;
2. Processing your subscription to our newsletter;
3. Sending our newsletter;
4. Marketing purposes, namely:
a. Personalise ads based on your interests, visitor behaviour and geolocation;
b. The analysis of your product preferences;
c. Customise website content based on your interests;
d. Reporting of aggregated statistics relating, for example, to the effectiveness of online advertising campaigns;
e. Creating 'customer profiles' based on individual interests;
5. Handling of any complaints;
6. Website hosting;
7. Ensuring continuity of our systems and protecting the integrity and confidentiality of information.
Legal basis for processing
The bases under the GDPR on which we rely for processing your personal data are: consent, performance of contract and/or legitimate interest.
Have we asked you for your consent? You can revoke your consent at any time by sending a message to [email protected].
Provision of your personal data
You are under no legal or contractual obligation to provide us with your personal data. However, the provision of some of your personal data is necessary in certain cases. For example, to send our newsletter or to answer a contact request.
Recipients of your personal data
We will only share your personal data with third parties if this is necessary. These include cookie providers, as described in our Cookie Policy, hosting parties and parties from whom we purchase management software and other tools. We have data processing agreements with these parties that guarantee the security and safety of your personal data.
Retention period of personal data
We do not process your personal data for longer than is necessary to fulfil the purposes described above. The retention periods stated in our Cookiebanner and Cookie Policy apply to the processing of personal data in connection with the use of cookies. We no longer process personal data collected in the context of registering and sending our newsletter if the relevant consent is revoked. We do not process personal data collected in the context of completed contact forms for longer than is necessary for the processing and follow-up of the contact form.
Your rights under the GDPR
If your personal data is processed, you have several rights under the AVG. We describe these below.
Right of access, rectification and erasure of data
You have the right to know from us whether we are processing your personal data and to access that personal data and certain information about its processing, provided that this does not infringe the rights (e.g. the right to privacy) and freedoms of others.
In addition, you have the right to have personal data processed by us that is inaccurate or incomplete corrected.
You also have the right to have your personal data deleted in certain circumstances. This is the case:
1. if the personal data are no longer necessary for the purpose for which they are processed;
2. if the personal data are processed on the basis of your consent, you revoke this consent and no other basis for the processing applies;
3. if you object to the processing of your personal data and there are no weightier legitimate grounds for the processing;
4. if the personal data have been processed unlawfully;
5. if the personal data must be erased due to a legal obligation of the respective controller.
In certain circumstances, you also have the right to temporarily "stop" the processing of your personal data.
Right to data portability
Subject to certain conditions, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. You can then transfer this personal data to another party. You can also ask us to transfer your personal data directly to that other party.
The right to portability only applies to granted data that is processed automatically on the following bases:
1. your consent (or that of your parent/legal guardian); or
2. the necessity of the processing for the performance of a contract to which you are a party.
Right to object
In certain circumstances, you may object to the (further) processing of your personal data. We will then stop processing unless there are compelling legitimate grounds for processing your personal data.
Identification on exercise
You can exercise the above rights by making a written request to us (including a request by email). We may ask you to identify yourself.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with the supervisory authority in your country of residence. This is possible, for example, if you believe that the processing of your personal data does not comply with the law or if you have any other complaint.
USING THE MOTIONBLINDS APP
When you use the Motionblinds app, we process certain personal data to ensure the app works smoothly and delivers the smart control features you expect. This part of the Privacy Statement explains how we process your personal data and in what ways we protect your privacy when you use our Motionblinds apps.
We therefore explain further in this Privacy Statement:
1) How remote operation of your blinds works;
2) What security measures we have in place; and
3) What additional things you can do yourself to ensure safe operation of remote blinds.
Our technologies
For controlling the Motionblinds, we currently know of 3 different apps and technologies used:
1) Motionblinds Bluetooth
What is Motionblinds Bluetooth?
Motionblinds' Bluetooth motors offer a user-friendly solution for the installation and programming of motorised window coverings, where the process can be completed within a minute via a smartphone. This technology not only facilitates automation and operation, but also enhances privacy protection.
2) Motionblinds Wi-Fi bridge
What is the WiFi Bridge?
Motionblinds' bridge motors are controlled via an app and a bridge, allowing users to remotely control the blinds. The app acts as an intermediary between smart home devices and the internet. To use the bridge, the Motionblinds Bridge app must be downloaded and installed on a smartphone or tablet, after which users can send commands to the bridge to control the blinds.
3) Motionblinds Thread and Matter
What is Thread and Matter?
Thread is a wireless protocol designed specifically for smart home applications, enabling reliable and secure connections between devices. It creates a mesh network where each device acts as a network point, increasing the range and stability of the network. Matter, on the other hand, is a new smart home protocol that improves compatibility between different devices, regardless of manufacturer, and makes it easier for users to integrate and control devices.
The different connectivity methodologies work as follows.
Motionblinds Bluetooth
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How does it work?
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Connect via bluetooth: Using the app on your smartphone, you connect directly to the window blinds via Bluetooth. This means your smartphone communicates wirelessly with the blinds. Simply turn on Bluetooth on your device and use the app to find and connect to the window blinds.
Remote operation within bluetooth Range: Once the connection is established, you can operate the window covering remotely, as long as you stay within the range of the Bluetooth connection. This range is usually limited to within your home. For example, you can adjust window coverings in the bedroom from your living room, as long as you are within Bluetooth range.
No account required: No personal account is required to use this Bluetooth app. This means you don't need to enter any personal information such as an e-mail address or password to use the app. You simply download the app, switch on Bluetooth and you can immediately start controlling the blinds.
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Are personal data being processed? |
No personal data stored The app is designed so that no personal data is stored or used. This means that the app does not collect information about who you are, where you live, or any other personal details. Your interaction with the app is limited to operating the blinds. No information is collected that could identify you personally. |
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Security |
Use of radio frequencies Bluetooth technology uses radio frequencies for communication between devices. This method is considered secure because you cannot easily break into these frequencies. Bluetooth communication takes place over short distances and is encrypted, meaning that the data sent between your device and the window covering is protected from interception or intrusion by third parties.
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What else can you do yourself? |
Keep the setup to yourself If you want to connect the window covering to another device via Bluetooth, start by opening the tassel on the cord of the window covering. Inside the tassel, you will find a setup code. This code is needed for the pairing process.
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For more information on Motionblinds Bluetooth, see: https://motionblinds.com/pt/tecnologia-de-estores-de-movimento-com-dente-azul |
Motionblinds Wi-Fi Bridge
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How does it work?
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Control via WiFi Bridge App: The Motionblinds WiFi Bridge app allows you to control your window coverings remotely, no matter where you are. This means that, via an internet connection, you can control the window coverings with your smartphone. Whether you're in the office, on holiday, or just on the road, you're always in control of your window coverings.
Integration with smart home systems: The app works seamlessly with smarthome systems such as Google. This gives you the convenience of using voice commands to control your blinds. For example, you can say, "Hey Google, close the window blinds", and the WiFi Bridge app will execute this command through your smarthome system.
Downloading the app: To use the WiFi Bridge app, you must first download it on your smartphone. After downloading, it is necessary to create an account. This account ensures secure and personal access to the app, allowing you to control the window coverings from any location.
The app allows you to set automatic programmes, such as having the blinds raised or lowered at set times. This increases convenience and ensures that your window coverings are automatically operated according to your personal schedule. However, this functionality does not allow for the processing of personal data.
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Are personal data being processed? |
Create Account with Personal Information: When you create an account for the WiFi Bridge app, you will be asked to provide your email address. This information is used to identify and manage your account. It ensures that you have personal access to the app and that your settings and preferences are saved.
Storage and processing of account and usage data: The data you enter when creating your account, as well as the data on how you use the app (such as the set programmes), is stored and processed. This processing is necessary for the app to function correctly and to manage your personal settings and preferences.
Setting the Astro timer function also requires one-time access to location data. |
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Security |
Authentication and authorisation: To access window covering controls, you need to authenticate. This means you have to prove that you are the legitimate user, for example by logging in with a unique username and password. This prevents unauthorised access to the controls.
Security updates: Regular updates to the software are made to ensure that security remains up-to-date and any vulnerabilities are addressed quickly.
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What else can you do yourself? |
Choosing a good password: When creating an account to control your smart home devices, it is essential to choose a strong and unique password. A strong password is a combination of letters (both uppercase and lowercase), numbers and special characters. It should be long enough (ideally 12 characters or more) and not easily guessed. Avoid using obvious information such as your name, date of birth or simple sequences such as "123456" or "password".
It is crucial to keep your login details, such as your username and password, secret. Do not share this information with others and be careful where you store it. Sharing your login details can lead to unauthorised access to your smart home devices, which can pose risks to your privacy and security. |
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More information: |
For more information on Motionblinds Wifi Bridge, see: https://support.motionblinds.com/en/motionblinds-wi-fi-bridge-cm-20/ |
Motionblinds Thread and Matter
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How does it work?
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No personal account: Controlling the blinds remotely with Thread and Matter does not require an additional personal account within your existing smart home environment. This means you do not need to enter any personal information such as an email address or password to control the blinds. You can control the blinds directly through a compatible smart home system or app, without the need for a separate account.
Decentralised storage: Thread and Matter work in a decentralised way. This means depending on the platform you use, your data is not stored on a remote server or in the cloud. This may depend on the conditions of your smart home platform.
This offers several advantages in terms of privacy and reliability. |
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Are personal data being processed? |
No storage or use of personal data: No personal data is stored or used when using Thread and Matter to control window coverings. This means that the technologies only function to facilitate communication between devices in the smart home network, without collecting or storing any information about the user.
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Security |
Certified security protocol: Thread and Matter use security protocols. These protocols are designed to protect the data being transmitted from interception and unauthorised access.
Matter: Matter ensures secure operation through a combination of authentication codes and encryption. For encryption, Matter uses the Advanced Encryption Standard (AES) 128 Cipher Block Chaining Message Authentication Code (CCM) with 128-bit AES Cipher Block Chaining (CBC). This provides strong security against unauthorised access and manipulation of data.
In addition, Matter applies the principle of 'defence-in-depth' to provide appropriate levels of security and privacy for individual devices. This layered approach optimises resource utilisation and ensures the availability, integrity and confidentiality of communications between smart devices in smart home systems.
Thread: Thread uses AES-128-bit encryption, a standard used to protect against interception and unauthorised access. Encryption ensures the security of data transmitted within the network.
When adding new devices to a Thread network, a secure pairing and authentication process known as 'commissioning' is required. This process ensures that only authorised devices can access the network, providing an extra layer of security against unwanted access.
Continuous updates and improvements by the Thread Group, a consortium of companies dedicated to developing the protocol, ensure that Thread is regularly updated to address new security threats.
Secure connection via QR code: To connect a device to the window covering, it is necessary to scan a QR code located on the window covering. This provides a layer of security as physical access to the window covering is required to make the link. Scanning the QR code ensures that only those with access to the window coverings can operate them.
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What else can you do yourself? |
Keep the QR code to yourself Keep the QR code of the blinds to yourself and do not share it with others.
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More information: |
For more information on Thread and Matter, see here. |
Data type
The following data may be collected:
- Location
- User content
- Contact details
- Diagnostics
Purpose and basis of processing
Personal data we obtain as a result of remote operation of Motionblinds is processed to:
- be able to operate (or have operated) the Motionblinds remotely;
- on usage analyses;
- to be able to further improve our services related to remote control of blinds.
We process personal data to perform the agreement and based on the legitimate interest to improve our technology and services.
Receivers
We only share personal data with third parties if this is necessary; these may, for example, be parties that assist us in the implementation and provision of the technologies required to operate the blinds remotely. We conclude processing agreements with these suppliers in which data security and safety is guaranteed.
Retention period
We do not store personal data longer than necessary for the operation of the blinds.
Rights under the GDPR
Under the AVG, you have the following rights:
· Right of inspection - you may ask us for a copy of your personal data.
· Right of correction - you may ask us to rectify or supplement your personal data that you think is incorrect or incomplete.
· Right to erasure - you may ask us to erase your personal data in certain circumstances (right to oblivion).
· Right to restriction - you may ask us to restrict processing of your personal data in certain circumstances.
· Right to object - you may object to processing of your personal data in certain circumstances, in case of processing for direct marketing purposes, your right is absolute. This means that we will immediately comply with your request not to send marketing information (advertising).
· Right to data portability - you may ask us to transfer your personal data you have provided to us to another organisation, or to yourself, in certain circumstances.
Would you like to make such a request? If so, please contact us at [email protected].
Questions or complaints?
If you have any questions, comments or complaints about this Privacy Statement, the processing of your personal data or the exercise of your rights, please contact our privacy officer at [email protected]. If you cannot come to an agreement with us, you can lodge a complaint with the supervisory authority in your country of residence.
Changes
We may amend this Privacy Statement. We will always publish any new versions of this Privacy Statement on the website.
